Privacy policy

Last updated: November 10, 2026

1. About This Policy

This policy describes how btxfn handles personal information when you browse our website, place an order, or get in touch with us.

For privacy-related questions or requests, email hello@btxfn.com.

2. Information We Handle

The information we receive depends on how you use the store. It may include:

  • Contact and address details, including your name, email, phone number, and billing or delivery address.
  • Purchase records, such as the items ordered, order value, payment status, shipping details, and return or refund history. Payment providers handle the payment credentials required to complete transactions.
  • Information you choose to send us, such as customer service messages, return requests, account form entries, or optional subscription details.
  • Device and store activity data, such as your IP address, browser and device details, pages visited, cart activity, cookie identifiers, and privacy settings collected through the store platform.

We obtain this information from you, through activity on the store, and from service providers involved in payments, fraud prevention, order fulfillment, and customer support.

3. How We Use Information

We may use personal information to:

  • Take and process orders and payments, ship products, and manage returns or refunds.
  • Send purchase-related updates and respond to customer service requests.
  • Operate, maintain, and improve the website and store.
  • Identify fraud, security risks, or other suspicious activity.
  • Comply with legal, accounting, and recordkeeping requirements.

If you sign up for promotional emails, we use your contact details to send them. You can unsubscribe using the link or instructions in a promotional message, or by contacting hello@btxfn.com. You may still receive messages needed to manage an order or respond to a request.

4. When We Share Information

We provide information to Shopify, payment services, shipping carriers, and other providers when they need it to support store operations, payments, delivery, security, or customer service.

We may also disclose information to comply with legal requirements or valid requests, protect legal rights, follow your instructions or permission, or support a business transaction with appropriate safeguards.

5. Shopify and Data Processing Locations

Shopify hosts our store and processes information to provide commerce, payment, security, and related services when you browse or make a purchase.

Shopify and other service providers may handle information in the United States or other countries. Their own privacy notices describe processing they carry out independently.

6. Cookies and Similar Tools

Cookies and related technologies support store functions such as keeping your cart and session active, remembering preferences, and securing checkout. Tools provided through the store platform may also collect performance and usage data.

You can control cookies in your browser and through any privacy settings offered on the store. Disabling some cookies may prevent parts of the store from working as intended. If available, use the store’s privacy controls to change your optional cookie settings.

For help with cookies or privacy preferences, contact hello@btxfn.com.

7. How Long We Keep Information and Security

We keep personal information for the time needed to carry out the purposes in this policy. The retention period may depend on our relationship with you, order and refund records, legal recordkeeping obligations, fraud prevention, and the handling of disputes.

We use reasonable measures to safeguard personal information. However, online transmission and electronic storage cannot be guaranteed completely secure. Please do not send full payment card numbers or account passwords by email.

8. Your Privacy Choices and Rights

Depending on your location and the laws that apply, you may be able to request access to, a copy of, corrections to, or deletion of your personal information. You may also have the right to opt out of certain uses, including targeted advertising or qualifying sales or sharing of personal information. Exceptions may apply.

To make a request, or to appeal a decision if you have a right to appeal, email hello@btxfn.com. We may ask for information reasonably needed to confirm your identity or verify an authorized agent’s authority.

We will respond within the time required by applicable law. We will not unlawfully discriminate against you for exercising your privacy rights. Where applicable, you may also contact the privacy regulator with jurisdiction over your request.

9. Children’s Information

If you think a child under 13 has sent us personal information, contact hello@btxfn.com. We will review the situation and take any action required by applicable law, including deleting the information when required.

10. Policy Updates and Contact

We may revise this policy as our practices or legal requirements change. Any new version will show an updated date. If required, we will provide further notice or obtain consent before a material change takes effect.

btxfn
159 Monroe Creek Dr
Midway, FL 32343
United States

Email: hello@btxfn.com
Website: https://btxfn.com